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  1. Additional Scheduling Options

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    3 comments  ·  Omatic Cloud  ·  Admin →
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    Anonymous commented  · 

    In response to the request for a use case, we have a Formula which adds Interactions to Blackbaud CRM when emails are sent in Mailchimp. It is scheduled for 5pm daily. We have another which adds Responses to those Interactions when supporters take action on those emails, e.g., open, click or unsubscribe. It runs at 8am, to give the maximum time for the Interactions to be added but still limit system load on BBCRM during working hours. If an email is sent after 5pm, the activity will cause an exception because the Interaction won't be there. It would be good if we could schedule a second run of the Interaction Formula about 7am to minimise the chance of this.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Other useful options:
    A list of times each day, so we could specify 08:00, 12:00, 17:00.
    The ability to add multiple schedules.
    Hourly (every n hours between a start time and end time).

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