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Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

374 results found

  1. Check-In Information from GoFundMe Pro LIVE

    Add check-in information from GoFundMe Pro live to the omatic cloud dataflow so we can sync event attendance with our CRM software (in this case, virtuous).

    Wouldn't it be great to use digital check in and have it sync with your attendance information in your CRM instead of having to upload a file after every event.

    1 vote
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  2. Allow adjustment or pre-set of row and column sizing

    Currently row and column sizing adjusts to the data in each field. This makes working difficult when importing large amounts of text in notes or actions, when the rows expand to beyond the length of a screen. If we could force a set length, adjust how much text is visible, or even the equivalent of de-selecting 'text wrapping' it would make it much easier to view the data.
    This would also approve reviewing data in 1:1 matches and similar, which currently resizes the columns whenever one is cleared that had a slightly longer entry in a field. Trying to quickly…

    3 votes
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  3. 1 vote
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  4. matching gift pledges

    Omatic Cloud needs the ability to enter matching gift pledges and matching gift pledge payments. Currently the feature is only available with Importomatic and with database view sunsetting in the near feature we need to have more functionability.

    2 votes
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  5. zip code data differences

    Add ability match first 5 of zip code as match/ready not show in data differences

    1 vote
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  6. Add Tax Receipt Number

    Could you include the Tax Receipt Number field in the mapping? The gift transactions I import into RENXT come from an external system that has already generated the tax receipts.

    1 vote
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  7. The ability to exclude records before transformation

    It would be great to be able to have a formula skip a record based on specific criteria before transformation and matching happens. For example, we have lists that contain thousands of people that get scored by a wealth screening service. We only want to import the records that have a score of 52 or higher. This is sort of like the custom routing rules that happen after all the records have been matched/transformed. But having this ability before processing skips having to deal with exceptions for records that ultimately won't go into the CRM and saving us time.

    3 votes
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  8. MailChimp SMS into RENXT

    Have MailChimp SMS data recorded in RENXT using the connector in the same way the Email data is.

    3 votes
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  9. Ability to delete bio2 end dates

    I need to be able to remove end dates from the bio2 codes. We use them to show what projects a constituent participates in.. If they sign up again after a lapse, we need to be able to remove the end date that is there.

    1 vote
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  10. Organizational relationship mapping limited to relationships on matched constituent record only

    When importing organizational relationships, Omatic Cloud tries to match on EVERY RELATIONSHIP IN THE ENTIRE DATABASE that has a similar name.

    This is problematic because it creates an "all or nothing" scenario where you can either choose not to match on any relationships, which potential adds duplicate info, or if the organization name is common, it will not work at all when there are more than 30 other organizational relationships with that organization name across the whole database.

    In terms of Omatic Cloud and Raiser's Edge WebView, you would need to remove all of the organizational relationships and create a…

    3 votes
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  11. Allow matching on relationship types

    Relationship matching needs an option to match on the relationship type.

    1 vote
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  12. Allow update to Recurring Gift Status

    When a recurring gift plan is terminated due to failed payments, completed or cancelled by the donor, it is necessary to update the status of the recurring gift in RENXT.

    Blackbaud's current API for PATCH Gift (Edit) indicates "Posted gifts cannot be modified, except to change recurring gift status".

    Please allow for integration of Recurring Gift status updates.

    3 votes
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  13. Allow display of formula notes at the tile level and/or on the record review screen in Omatic cloud

    Formula notes are great for describing the purpose of a formula, notes about any needed file clean-up or mapping that needs to be checked before uploading a file, any specific common issues or data checks that need to be watched for when records are in the review buckets. Right now, needing to leave the formula list to click through to the Formula Review screen, or refer to a PDF export or printout of the Formula Review page to see these notes can slow down workflows.

    It would be helpful if the Formula Notes, or a truncated version of the notes,…

    2 votes
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  14. Constant Contact Campaign Series Activity in Omatic Cloud

    One of the benefits of Constant Contact email series is that you can set them up and they run in the background without needing human intervention. There is similar functionality in Omatic Cloud related to stand-alone campaigns but but not for Series. I'd like to have that functionality so that I can see all the CC email activity to a constituent without needing to trigger or manually manage when the data gets populated in RE/NXT.

    7 votes
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  15. Luminate Online: Fee Cover Option data field availability

    Luminate Online has started to offer the option for donors to cover the cost of fees when donating. They added a field in the database called "fee cover option" on the gift. We would like that field available in Omatic cloud so that we can bring that data into RE in the gift attributes so we can track the number of donors opting into this option along with the amount. Tracking this amount is necessary for our organization because:
    1. Finance will need to easily determine the amount of funds that need to be designated as a donation for operational…

    2 votes
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  16. Link Multiple External System Accounts to a Single Salesforce Account

    If, over time, a donor makes gifts through Fundraise Up (FRU) using different email addresses (e.g., intially from an @aol.com account and later from an @gmail.com account), FRU will create a new record for the second gift. Because FRU isn’t a CRM, we can’t merge records. They will forever be separate with their own Fundraise Up ID (FRU ID).

    When we sync records from FRU to Salesforce, we can match the new FRU account to the old account based on a name and address match. However, this is a manual process and forces us to decide which FRU ID to…

    3 votes
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    0 comments  ·  Salesforce  ·  Admin →
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  17. Shopify Connector

    It would reduce a lot of manual work to have a connector to pull purchases from Shopify into RE NXT via a connector.

    1 vote
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  18. Pull the correct names for a tribute match

    When importing tributes from Luminate Online, the tribute name pulls as the donor's name, so I have to go into the RE NXT record and the Tribute donation interaction to see the incoming data and match it to existing data. Once the tribute goes into RE, the Tribute name shows as the correct tribute name indicated on the form, so it would be nice if the correct name showed up on the import screen.

    1 vote
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  19. Classy - Add new campaign type without previously selected campaigns disappearing

    Currently when using the Classy Connector in O-Matic Cloud and building/updating a formula, you are unable to add a new "Campaign Type" when "Editing Classy Settings" in a profile without all of the previously selected campaigns disappearing. This forces the user to have to reselect all of the campaigns wanted in the profile. My organization 171 active campaigns. It would be great if users could select a new Campaign Type without all of their previous selections disappearing in the formula build.

    3 votes
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  20. Match on preferred name in NXT !

    We need to be able to check incoming first name against both 'first name' AND 'preferred name/nickname' fields. THIS IS CRITICAL and is causing a much inefficiency and possible data corruption.

    4 votes
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