Allow phone match as a search scenario
Currently, OC does not have phone number available as a search scenario even when phone is mapped within a formula. This is essential to have because we otherwise wind up with unnecessary duplicates that could have been prevented.
27
votes
Aubrey
shared this idea
We have released an update for our RENXT Connector to include a Phone Number and Name and Phone Number match scenarios for constituents.
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Jessica Daggett
commented
Why have you lost this feature from IOM? Many times I will find a potential match based on phone number when someone has changed their name or email.