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Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

369 results found

  1. Omatic user name populated as record owner

    Populate the Omatic user name who is uploading the records to Salesforce into the associated records (opportunity, contact(s), and accounts.

    3 votes
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    0 comments  ·  Salesforce  ·  Admin →
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  2. Add Google Drive/Sheets Connector

    We are a Google Workspace customer. We often get event registrations and other data that goes from a form to a Google Sheet. It would be fabulous to be able to use a Google Sheet as a data source to import data to Raiser's Edge without having to download it to Excel, recheck and fix the formatting since Excel always messes with field formatting and leading zeros, then upload the Excel file to Omatic Cloud.

    3 votes
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  3. Ability to import gift note

    Currently I cannot import a flat file of gifts into an NXT/webview batch because I want to add a gift note.

    3 votes
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    1 comment  ·  Admin →
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  4. Upgrade EveryAction connector to post gifts to EA.

    The EveryAction connector only allows you to sync gifts from EA to RENXT. It would be helpful the option to push giving history to EA as well. It says you can map gift queries and gift lists from RE, but the only endpoints in EA are for people.

    Within the EA API, there are endpoints for posting contributions and bulk uploads, implying that Omatic could implement this feature to create a true bi-directional sync.

    https://docs.everyaction.com/reference/post-contributions
    https://docs.everyaction.com/reference/bulkimportjobs

    3 votes
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  5. Add Prospect Status

    From what I can tell Prospect Status is not a field we can currently load to.

    3 votes
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  6. Custom Routing - Activity History

    Would be beneficial to see in the activity history when records are deleted/removed due to the custom routing settings. This way if we see x number of records ingested but only see x number in the buckets it can help us audit the numbers we are seeing. Right now records just 'disappear' depending on the settings.

    3 votes
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  7. ability to use logic to pick from multiple source fields

    For instance: Let's say the destination field is Last Name.

    I may have multiple relevant source fields that are relevant to this destination: Legal Last Name, Preferred Last Name, etc. I may wish to map Preferred Last Name when available, but when that field is blank, use Legal Last Name.

    3 votes
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  8. Export returned data in the queue

    Making use of Omatic's great finding and filtering functions I attempted to export a queue and to my surprise, there was no "RE ID" in the export, after talking to lovely tech support agent, Amanda, she suggested I add this idea here.

    Exporting the returned data, specifically the "matched" RE ID, given in the queue would allow me to quickly filter, cleanup and manipulate the .csv file in Excel. This would be tremendously useful for me, as I could notify the Team before the gifts are processed, not to mention the added benefit of making edits prior to sending to…

    3 votes
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  9. Add Classy Live Transaction Types

    Classy Live has different transaction types available than Classy. Not having the Classy Live transaction types available is creating a lot of manual work on our end because we use these types in a transformation for the package code in Raiser's Edge.

    3 votes
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  10. option to not overwrite receipt type

    we have to map to receipt type as this is a required field when creating constituent records. But this means the receipt type is constantly being overwritten, which we don't want. Can we have options, similar to what is available for email/phone number, where we can choose to not overwrite it if a match is found

    3 votes
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  11. other name format for tributes

    when creating tributes we need an "Other Name Format" to add to the record. This is available for consittuents, but not for tribute records.

    3 votes
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  12. Add Multiple Notes to One Action

    Need the ability to add multiple notes to one action. Existing IOM profiles have many notes per action sometimes, and the ability to replicate this in OC would be helpful.

    3 votes
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  13. Allow defined type property for the column

    The table, when it doesn't explicitly know the data type of a column, defaults to sorting its values as strings. This causes numbers to sort incorrectly (e.g., '10' appears before '2'). For proper numerical or date sorting, the table requires either a defined type property for the column (e.g., type: 'number') or a custom sort function that understands how to compare the specific data type.

    3 votes
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  14. Custom Routing to send some rows onto another Formula

    Sometimes it's necessary (or more convenient) to achieve our desired outcome by taking one file and running two different Formula across it.

    A common example would be files that have a mix of Individual and Organisation records. One Formula for the Individual import, and another formula to do the Organisation import - the Organisation import would add and link the individual as a Contact against that Organisation. Fancy.

    Right now custom routing lets us skip some rows, having the Formula ignore them. This let's us have our two import formulas, one for Individuals and one for Organisations.

    But it would…

    3 votes
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  15. Provide the ability to overwrite an existing value with a null value in MailChimp

    Currently, date fields with null values are not sent through the MC connector. I'm not sure if this also applies to other types of fields.

    This means that if a date field is populated in MC, then updated to a null value in RE, the date will not be overwritten in MC with the new value.

    Because we use these date fields (expiration date, date joined, etc) as segmentation criteria, this affects our marketing campaigns to targeted audiences and can cause significant problems.

    3 votes
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  16. Have an export profile in the LO Connector that allows for TeamRaiser registrations to be exported from RE to LO.

    Omatic has gotten TeamRaiser donations to flow really well from Re to LO, but the missing piece is still the offline registrations that need to go from RE to LO. Currently we have to use Blackbaud's arcaic upload system and then still rely on RELO to pull them down into RE because the import for registrations either does not have the ability to recognize offline registrations or cannot recognize the time stamp the LO uses for offline uploads of registrations.

    3 votes
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  17. Participant Summary Note suggestions

    I have a new formula to add Event Participants based on event related email activity. I've got it adding/updating the Participant info correctly but would like to track some of the email specific information (ie, which email, sent when, sent/opened/clicked/etc.) in the Participant Summary Note. I am intentionally not tracking this email information as an Assigned Appeal or an Action as those records have specific functions within my database that do not apply to events. Does anyone have a way to automate getting the information into the Participant Summary Note or any other suggestions for how I might want to…

    3 votes
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    1 comment  ·  Admin →
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  18. Add the option Send Page to Needs Attention 1:1

    Having the option to Send Page in 1:1 would be helpful.

    3 votes
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  19. Dedup records in triage buckets

    I'm finding duplicate records within formula triage buckets which means I either need to process or manually delete each of them. I understand why they sometimes occur but would like within the Reprocess functionality or as a separate action button the ability to remove duplicate records.

    3 votes
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  20. Add ability to move data from BBCRM to Omatic Cloud using Export Definitions

    We are trying to move data between BBCRM and iModules Encompass using Omatic Cloud and would find it very beneficial to use export definitions to send data back and forth rather than queries. The reason is that with export definitions we can be specific about what data to send back and forth. For example, we use constituency to move data in Encompass from our main community to our sub-communities. Therefore we have a need to pull over constituency code. However, we only want to pull certain ones. In query, when we put constituency code in our output, it brings over…

    3 votes
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