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Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

317 results found

  1. Add transformations to use for various number formatting options

    It would be very helpful to have number transformations available for number to currency, options for decimals or not, options for currency symbol, adding commas, etc. I have a rating file from a vendor with the value amount showing as 56740 as an example. This is difficult to read so I would like to transform it to $56,740. Currently my only option is to use a formula in the source file in excel to convert it from the number to text in the $#,##0 format. I have to manually do this for 10+ columns every time I get a new…

    3 votes
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  2. Improve CSV Export Format for Web Front-End Exceptions

    When exceptions occur in the web front end, users can export the affected records to a CSV file. However, the exported file does not match the format used by the system's formula, preventing direct external corrections and re-import.

    Currently, users must manually look up ID numbers in the original file, extract the rows, make corrections, and then re-import—adding unnecessary steps to the workflow. While small numbers of errors can be fixed directly in the web view, handling large batches this way is impractical.

    Proposed Solution:
    Provide the option to export the csv data so that it aligns with the format…

    3 votes
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  3. Ability to map to Mailing ID and Finder Number on gift record

    These fields aren't available through the Blackbaud API, but we have numerous queries and reports that rely on them, dating back to when we first started using RE. We use the Mailing ID field to track the platform through which a gift was made, and the Finder Number field to identify constituents from acquisition mailing finder files. If we can't map to these fields in Omatic Cloud, it will require significant changes to our existing workflows. Currently, I'm adding this data to gift records with a Blackbaud import after importing through IOM+, which is not an efficient process.

    3 votes
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  4. Matching on middle names and birthdates

    We have 70,000 individuals in out database, so we get a lot of people who match on common first and last names. Being able to use middle names or birthdays would be a huge help in distinguishing who's who.

    3 votes
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  5. Add the functionality to map 'Class Notes Status' in the Notes field section

    The 'Class Notes Status' field is used in RE Database view. We are unable to use Omatic Cloud to import class notes because this field isn't mapped.

    3 votes
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    0 comments  ·  Admin →
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  6. Activate the links/update gift list to allow linking of pledge payments in RENXT batches..

    RENXT now accepts Pledge Payments in batch. Even though the Original pledge Lookup ID is mapped the formula still returns a Destination error saying pledge payments are not supported. This capability needs to be activated.

    3 votes
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  7. Update Transaction Schedule when Recurring Gift Payments are imported into RENXT batch

    Gifts for payments to recurring gifts can be linked at time of import into RENXT batch. The gif shows up in the list of transactions and the amount Received is updated, but the Next transaction due: is not. This causes problems with our reminder process. The transaction schedule needs to be incremented as well.

    3 votes
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  8. Ability to Change an Email/Phone Type based on and Email/Phone Number Match

    We often get a spreadsheet of Emails and/or Phone Numbers that have been discovered to be no good. It would be nice to run these through Omatic and if they match a Phone or Email Number on the record change that Email/Phone Type Category. Example: test12@msn.com has been discovered to be a bad email address. Run it through Omatic and any Email that is test12@msn.com change the email type from Home E-mail Type to Previous E-mail Type. Or even go a step further and only change the Email Type if it is a specific Email or Phone Type. I this…

    3 votes
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    0 comments  ·  Blackbaud CRM  ·  Admin →
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  9. Ability to ignore a record

    When pulling data into SF there are times when a user wants to ignore or skip a record and not pull it into SF. Use case for this is a list of contacts or oppts with a field value that indicates they are not valid or at the level required for adding to the SOR.

    3 votes
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  10. Enforce Unique Formula Names

    Formula names should be unique in Omatic Cloud. Multiple formulas with the same name can cause confusion during processing or reporting an issue with support.

    3 votes
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  11. Add ability to filter transactions from Engaging Networks

    It would be nice to be able to filter incoming Engaging Networks transactions by the status. The status being returned from Engaging Networks is either "success" or "reject" and we'd like to be able to filter the declined, or rejected, transactions.

    3 votes
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  12. 3 votes
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    under review  ·  1 comment  ·  Admin →
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  13. Review specific fields that don't match the source destination

    When importing we are overriding values in our destination system that we may not want to. For example, field X has a value of A in the source data and value of B in the destination - we'd like a way to review this prior to sending to the destination (similar to data differences) so we can make a choice if it's overridden or not. Ideally we'd be able to define these fields as they are unique to our organization and business rules.

    This is similar to the following idea but seemed a little different. Other idea: https://omatic.uservoice.com/forums/950413-omatic-cloud/suggestions/48105404-option-to-get-user-input-when-incoming-data-doesn

    3 votes
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    under review  ·  1 comment  ·  Salesforce  ·  Admin →
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  14. Add option to skip New User Creation

    In certain cases, there are reasons that if no user is matched it would be more applicable to skip that user rather than have new users created. It would be nice to add the option to automatically skip/ignore New Users. Currently they do go into a new user bucket, but we have to manually go in and repeatedly empty the bucket.

    3 votes
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    planned  ·  1 comment  ·  Admin →
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  15. Name fields from Stripe to populated

    Stripe specific parsing reques

    3 votes
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  16. Title part of data differences

    Can you make Title part of the data differences options in routing/matching?

    3 votes
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  17. Multiple Route to Ready Criteria Options

    It would be helpful to have the OR operator for "Route to Ready" based on critera.

    Ex: If Classy ID matches, Route to Ready

    OR

    If First Name/Last Name/Email matches, Route to Ready

    3 votes
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    planned  ·  3 comments  ·  Admin →
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  18. Add ability to route to "ignore" and filter records from processing

    When building a formula, it would be extremely helpful to define a set of criteria or matching rules that would automatically route a record to Ignore or a queue to Confirm Ignore.

    3 votes
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    planned  ·  0 comments  ·  Admin →
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  19. ability to select what fields are updated separate from mapping/matching fields

    It would be helpful if we could use fields for matching but then select which ones we actually want to be updated.
    For example, match on name or Constituent ID/Donor ID, but only update the email address or web appeal activity information.

    3 votes
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    planned  ·  0 comments  ·  Admin →
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  20. Make unmapped fields used in Record Match Search available in Summary Grid View

    address, email, and phone are all helpful in identifying matches, but unless the fields are mapped, we can't access them in Summary Grid View. Please also allow fields used in Record Match Search to be added to grid view for ease in identifying correct matches

    3 votes
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    started  ·  0 comments  ·  Admin →
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