Omatic Cloud
383 results found
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Export returned data in the queue
Making use of Omatic's great finding and filtering functions I attempted to export a queue and to my surprise, there was no "RE ID" in the export, after talking to lovely tech support agent, Amanda, she suggested I add this idea here.
Exporting the returned data, specifically the "matched" RE ID, given in the queue would allow me to quickly filter, cleanup and manipulate the .csv file in Excel. This would be tremendously useful for me, as I could notify the Team before the gifts are processed, not to mention the added benefit of making edits prior to sending to…
3 votes -
Add Classy Live Transaction Types
Classy Live has different transaction types available than Classy. Not having the Classy Live transaction types available is creating a lot of manual work on our end because we use these types in a transformation for the package code in Raiser's Edge.
3 votes -
option to not overwrite receipt type
we have to map to receipt type as this is a required field when creating constituent records. But this means the receipt type is constantly being overwritten, which we don't want. Can we have options, similar to what is available for email/phone number, where we can choose to not overwrite it if a match is found
3 votes -
other name format for tributes
when creating tributes we need an "Other Name Format" to add to the record. This is available for consittuents, but not for tribute records.
3 votes -
Add individual system Record ID as a match option when importing a Relationship
Expand the matching logic for Relationships to include the Constituent System record ID . The constituent system record ID is unique across RE and is assigned to a record once added in RE. This data point will allow the import for Relationship records to use an alias/alias type and constituent system record IDs to get an exact match and will prevent duplicate/reciprocal relationships to be added in RENXT. Currently ImportOmatc will match on an Alias ID and will not create additional relationships if it exists.
Currently in OmaticCloud, matching on alias id/type will result in unwanted/duplicate relationships added to RENXT.…
3 votes -
Add Multiple Notes to One Action
Need the ability to add multiple notes to one action. Existing IOM profiles have many notes per action sometimes, and the ability to replicate this in OC would be helpful.
3 votes -
Allow defined type property for the column
The table, when it doesn't explicitly know the data type of a column, defaults to sorting its values as strings. This causes numbers to sort incorrectly (e.g., '10' appears before '2'). For proper numerical or date sorting, the table requires either a defined
typeproperty for the column (e.g.,type: 'number') or a customsortfunction that understands how to compare the specific data type.3 votes -
Classy - Add new campaign type without previously selected campaigns disappearing
Currently when using the Classy Connector in O-Matic Cloud and building/updating a formula, you are unable to add a new "Campaign Type" when "Editing Classy Settings" in a profile without all of the previously selected campaigns disappearing. This forces the user to have to reselect all of the campaigns wanted in the profile. My organization 171 active campaigns. It would be great if users could select a new Campaign Type without all of their previous selections disappearing in the formula build.
3 votes -
Link Multiple External System Accounts to a Single Salesforce Account
If, over time, a donor makes gifts through Fundraise Up (FRU) using different email addresses (e.g., intially from an @aol.com account and later from an @gmail.com account), FRU will create a new record for the second gift. Because FRU isn’t a CRM, we can’t merge records. They will forever be separate with their own Fundraise Up ID (FRU ID).
When we sync records from FRU to Salesforce, we can match the new FRU account to the old account based on a name and address match. However, this is a manual process and forces us to decide which FRU ID to…
3 votes -
Luminate Online: Fee Cover Option data field availability
Luminate Online has started to offer the option for donors to cover the cost of fees when donating. They added a field in the database called "fee cover option" on the gift. We would like that field available in Omatic cloud so that we can bring that data into RE in the gift attributes so we can track the number of donors opting into this option along with the amount. Tracking this amount is necessary for our organization because:
1. Finance will need to easily determine the amount of funds that need to be designated as a donation for operational…3 votes -
Allow update to Recurring Gift Status
When a recurring gift plan is terminated due to failed payments, completed or cancelled by the donor, it is necessary to update the status of the recurring gift in RENXT.
Blackbaud's current API for PATCH Gift (Edit) indicates "Posted gifts cannot be modified, except to change recurring gift status".
Please allow for integration of Recurring Gift status updates.
3 votes -
MailChimp SMS into RENXT
Have MailChimp SMS data recorded in RENXT using the connector in the same way the Email data is.
3 votes -
The ability to exclude records before transformation
It would be great to be able to have a formula skip a record based on specific criteria before transformation and matching happens. For example, we have lists that contain thousands of people that get scored by a wealth screening service. We only want to import the records that have a score of 52 or higher. This is sort of like the custom routing rules that happen after all the records have been matched/transformed. But having this ability before processing skips having to deal with exceptions for records that ultimately won't go into the CRM and saving us time.
3 votes -
Allow adjustment or pre-set of row and column sizing
Currently row and column sizing adjusts to the data in each field. This makes working difficult when importing large amounts of text in notes or actions, when the rows expand to beyond the length of a screen. If we could force a set length, adjust how much text is visible, or even the equivalent of de-selecting 'text wrapping' it would make it much easier to view the data.
This would also approve reviewing data in 1:1 matches and similar, which currently resizes the columns whenever one is cleared that had a slightly longer entry in a field. Trying to quickly…3 votes -
Add Org Relationships Second Time
When importing organizational relationships, the organization relationship may exist already with an end date. We would like to add an additional org relationship with a current start date. Currently, it is matching to the existing organizational relationship and erroring out because "start date cannot be before end date".
Therefore, we must manually add the relationship if the relationship already exists. Example, we want to upload a new employee to our database but they were a former employee 20 years ago and that org relationship is recorded as a former org relationship on their record to our university. Therefore, I cannot…
3 votes -
Provide the ability to overwrite an existing value with a null value in MailChimp
Currently, date fields with null values are not sent through the MC connector. I'm not sure if this also applies to other types of fields.
This means that if a date field is populated in MC, then updated to a null value in RE, the date will not be overwritten in MC with the new value.
Because we use these date fields (expiration date, date joined, etc) as segmentation criteria, this affects our marketing campaigns to targeted audiences and can cause significant problems.
3 votes -
Have an export profile in the LO Connector that allows for TeamRaiser registrations to be exported from RE to LO.
Omatic has gotten TeamRaiser donations to flow really well from Re to LO, but the missing piece is still the offline registrations that need to go from RE to LO. Currently we have to use Blackbaud's arcaic upload system and then still rely on RELO to pull them down into RE because the import for registrations either does not have the ability to recognize offline registrations or cannot recognize the time stamp the LO uses for offline uploads of registrations.
3 votes -
Participant Summary Note suggestions
I have a new formula to add Event Participants based on event related email activity. I've got it adding/updating the Participant info correctly but would like to track some of the email specific information (ie, which email, sent when, sent/opened/clicked/etc.) in the Participant Summary Note. I am intentionally not tracking this email information as an Assigned Appeal or an Action as those records have specific functions within my database that do not apply to events. Does anyone have a way to automate getting the information into the Participant Summary Note or any other suggestions for how I might want to…
3 votes -
Add the option Send Page to Needs Attention 1:1
Having the option to Send Page in 1:1 would be helpful.
3 votes -
Dedup records in triage buckets
I'm finding duplicate records within formula triage buckets which means I either need to process or manually delete each of them. I understand why they sometimes occur but would like within the Reprocess functionality or as a separate action button the ability to remove duplicate records.
3 votes
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