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Omatic Cloud

Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

326 results found

  1. SFTP for P2GL

    Please add SFTP capabilities for ingesting files from 3rd party CRM's to P2GL.

    4 votes
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    1 comment  ·  Post to GL  ·  Admin →
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  2. 4 votes
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    1 comment  ·  Admin →
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  3. Request to add ability to use sub forms in VolunteerHub

    Current functionality is to use the "All Users" form when pulling fields for VolunteerHub. It would be nice to use subforms as sometimes we want to simplify the list of fields volunteers are selecting.

    4 votes
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    1 comment  ·  Admin →
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  4. Ability to map Action Notepad Type

    When importing CC data into NXT via Omatic, the default for Action Notepad Type is "Added via Web View". This default is not effective in allowing us to report to our Board and stakeholders outcomes. After uploading actions we will have to manually change this field.Having the option to define or map this field will give us richer data and better metrics to report on.

    4 votes
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  5. Log when a formula is reprocessed in Activity History

    Currently the activity history does not show when a formula is reprocessed. This info would be helpful especially when working through the exceptions buckets. it would all use to better track errors that are recurring.

    4 votes
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  6. Enforce Default Data Differences Selection During Setup

    It would be great to make the "Default Data Differences" selection more transparent to the user during setup. It opens them up to the risk of overwriting data in mass if they are sending records from the "Ready" bucket and have left the default difference as Source and have not switched it to Destination.

    4 votes
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  7. Constant Contact Preference Updates

    It does not look like there is currently a way to reflect preference/interest updates from CC. You can see who is on a list, but there is no way to see if a contact has been removed or not on a list in CC.

    4 votes
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  8. Don't Update Existing Blank Values in Destination when Default Data Difference is Destination

    When setting the Default Data Difference to Destination, we'd like to leave an existing destination value that is blank. We would not want to import incoming values in this scenario.
    This is happening specifically when a record lands in New, but we know there's a match so we use Override to match to the existing record.

    4 votes
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  9. Ability to search by Alias for Event Host

    Currently, when mapping Event Host information we have the ability to search based on Name or System Record ID. It would be nice to also have the ability to search based on alias so we can search on their ID from the connecting system (Luminate, Classy, Engaging Networks, etc).

    4 votes
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  10. Selecting Mailchimp Journeys for Import

    We use Mailchimp's Automation Journeys for our emails, we can't see these to select from in the Mailchimp to RE NXT connector. We would like to apply an assigned appeal to these records in RE NXT who have started on a Journey, in that way they are excluded from being selected to import to mailchimp again and tell us who has had comms.

    4 votes
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  11. Separate formula Type for HubSpot Email Subscriptions

    Currently, the HubSpot formula "Contacts" handles all subscription information. Could this information to be handled separately in a stand alone formula since the "Contacts" formula handles all changes, not just email subscription changes.

    The current process is noisy and creates a high volume of records that are unrelated to email subscription changes. This is also problematic for the HubSpot connector given API hits.

    4 votes
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  12. Add ability to export membership data out of RENXT

    We were hoping to be able to push data into Raiser's Edge NXT surrounding membership. We would need:

    Membership Category

    Date Joined

    Date Expires

    3 votes
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    Emily Dalton responded
    Currently these fields are not available in Blackbaud's SKY API. However"," once they are available"," we will look into adding this information!
  13. Head of Household - RENXT

    We would like the ability to map to the "Head of Household" field in RENXT

    3 votes
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  14. Delete Field Value Using Dedicated Syntax

    We often have the need to delete/clear a field when importing. It would be great to have a dedicated syntax that we can map to indicate that the mapped field should be replaced with null.

    E.g. if we map {DELETE} it would remove the value in the field in Salesforce that we are updating, leaving it blank.

    This would allow blank fields to be ignored, whilst giving users a way to very intentionally delete a fields.

    Two examples:

    1) We have a file of donor data where invalid/incorrect email addresses and phone numbers have been flagged. We can therefore import…

    3 votes
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    0 comments  ·  Salesforce  ·  Admin →
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  15. Add a filter option for Classy campaigns.

    Our organization has ALOT of published and unpublished campaigns in Classy. It would be wonderful to have the ability to search and select Classy campaigns by a filter vs. having to select from a very long list of "Campaign Names". It would also be great to have the option to search based on "Internal Campaign Name" since that is the field that is non-donor facing that we customize for our internal data mapping. For example, be able to filter Classy campaigns by their
    campaign name or internal campaign name containing "renew", which for us, would allow us to create a…

    3 votes
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    0 comments  ·  Salesforce  ·  Admin →
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  16. Search Functionality in 1:1, 1:Many, New Record Queues

    It would be helpful to search function across all the record queues to find certain points of data. This could operate similar to a Ctrl F but across all pages within that bucket.

    3 votes
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  17. Allow multiple bank accounts to be selected for template

    We have 120+ Affiliates/bank accounts. When we cut checks, we will do it for 25-50 different ones on 1 day. Being able to select multiple Affiliates/banks would save us so much time instead of entering 1 at a time and then getting a template to upload at our bank. 1 upload for 25+ affiliates would be great! (Upload our information and then the screen would have boxes to 'check mark' and empty boxes to fill in the check # range.

    3 votes
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    0 comments  ·  PosPay Web  ·  Admin →
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    Thank you Missy for the idea.  This is definitely an interesting use case.  I am assuming that the Bank is the same for all 25 affiliates, and the only difference is the account in FE.  And you would expect 1 file to be generated that has checks for all of your affiliates that are uploaded to your bank via that 1 file.  Can you confirm my understanding?  


    For the update I would think we would need to make available all of the settings for each account you choose from FE such as starting/ending check number, include voids, and any other settings that is required for the bank format.

  18. Security

    In RE we have very granular security. It would be great if Omatic could link to RE security roles? That way you can accurately see who ran the import/changed the records (last updates by in RE) instead of who connected omatic to RE environment.
    ** Or a little more granularity within the Omatic user settings would be great! Example the option for data processors to not have the ‘add’ or ‘send’ button, only match/override(link)/delete and move to ready would be very helpful, so that someone with higher security can review & send.

    3 votes
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  19. Need override in all grids

    Whether a Match was found or not, we still may need to use override as an option.
    Examples are employees who use their cc for transaction yet we know it is meant to be for their employer, and not necessarily the cardholder. This particularly becomes more important for events, as the end donor and their employer are in our CRM separately.

    2nd Part is when choosing a record to use for Override, the selected record should reflect some information to insure we chose the correct record. Currently if we omit a first and last name because we are entering a…

    3 votes
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  20. Omatic user name populated as record owner

    Populate the Omatic user name who is uploading the records to Salesforce into the associated records (opportunity, contact(s), and accounts.

    3 votes
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    0 comments  ·  Salesforce  ·  Admin →
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