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Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

409 results found

  1. Organizational relationship mapping limited to relationships on matched constituent record only

    When importing organizational relationships, Omatic Cloud tries to match on EVERY RELATIONSHIP IN THE ENTIRE DATABASE that has a similar name.

    This is problematic because it creates an "all or nothing" scenario where you can either choose not to match on any relationships, which potential adds duplicate info, or if the organization name is common, it will not work at all when there are more than 30 other organizational relationships with that organization name across the whole database.

    In terms of Omatic Cloud and Raiser's Edge WebView, you would need to remove all of the organizational relationships and create a…

    32 votes
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  2. Match on preferred name in NXT !

    We need to be able to check incoming first name against both 'first name' AND 'preferred name/nickname' fields. THIS IS CRITICAL and is causing a much inefficiency and possible data corruption.

    13 votes
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  3. Collapse Formula Tiles

    As the number of OC formulas I've created increases, so does the amount of scrolling I do to find formulas with data that need my attention. One of my tabs already has 27 formulas and it's growing. I'd like a way to collapse them that includes an indicator when there are items in triage buckets. Even keeping the header with the formula name and footer (status & below), but collapsing the buckets and file drop section, would be greatly helpful.

    2 votes
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    1 comment  ·  Admin →
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  4. Allow display of formula notes at the tile level and/or on the record review screen in Omatic cloud

    Formula notes are great for describing the purpose of a formula, notes about any needed file clean-up or mapping that needs to be checked before uploading a file, any specific common issues or data checks that need to be watched for when records are in the review buckets. Right now, needing to leave the formula list to click through to the Formula Review screen, or refer to a PDF export or printout of the Formula Review page to see these notes can slow down workflows.

    It would be helpful if the Formula Notes, or a truncated version of the notes,…

    9 votes
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  5. ability to select multiple rows when reviewing "Needs Attention" area to mass "Add" or "Delete" records

    Select multiple rows when reviewing "Needs Attention" area to mass "Add" or "Delete" records. Right now we are clicking one by one, and it can be time consuming if there are many. 

    2 votes
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  6. Batch template for gift import in Omatic Cloud

    With batch templates now available in RENXT Unified View, it would be beneficial if Omatic Cloud profiles could connect directly to a batch template when importing gifts into a Unified View batch. This approach would likely be more efficient than assigning the template after the gifts have already been added to the batch.

    7 votes
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  7. Constant Contact Campaign Series Activity in Omatic Cloud

    One of the benefits of Constant Contact email series is that you can set them up and they run in the background without needing human intervention. There is similar functionality in Omatic Cloud related to stand-alone campaigns but but not for Series. I'd like to have that functionality so that I can see all the CC email activity to a constituent without needing to trigger or manually manage when the data gets populated in RE/NXT.

    10 votes
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  8. Feature request: CyberImpact connector for Canadian users

    We currently use Mailchimp with Omatic Cloud to sync data back to RE NXT, but as a Canadian organization, dealing with US compliance regulations has become a major headache. We want to switch over to CyberImpact, a Canadian email provider that handles our domestic privacy laws (like CASL and Quebec’s Law 25) natively and keeps all data hosted locally in Canada.

    The issue is that Omatic Cloud doesn't have a pre-built connector for CyberImpact. If we make the switch, we’ll be stuck doing manual file exports and imports to keep our donor database updated, which completely defeats the purpose of…

    3 votes
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  9. Include Title Case as an option for Casing Transformation

    Please add Title Case as an option for Casing transformations. This is something we commonly need for recognition names, organization names, etc. where any minor words after the first word would be lowercase but names capitalized. The Proper Case option capitalizes words like "and" and "the" that occur in the middle of the data, causing us a lot of manual editing. (Not necessarily needed if there was a transformation option to replace individual words within a field like "replace 'And" with "and")

    1 vote
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  10. Allow Fund queries to be used for ReNXT to GiveCampus connector

    With the ReNXT to GiveCampus connector going live soon, we would like to use it to import our Fund/Designations into GiveCampus. However, since our current option is to only use a gift query or gift list, we can only send over funds that have received at least one gift. A fund query would allow us to connect new funds when they are created, whether they have received a gift or not yet.

    1 vote
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  11. Enable Omatic Cloud the ability to support mapping all of the RE Import ID fields that ImportOmatic currently can

    The ability to map a specific import ID to help match to and update specific record types would be incredibly valuable, especially within the 'database assistant' formulas. Currently, the OC mapping options seem to be limiting the mapping of import IDs to only be available for constituents, tributes, or gifts, but users need the ability to map import IDs for all the record types that ImportOmatic currently offers - including import IDs for actions, addresses, phones/emails, ratings, relationships, and many more.

    The inclusion of all the record types that IOM can map import IDs for would make the database assistant…

    2 votes
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  12. be able to define "Run Once" to within hours or minutes - not only days

    sometimes a gift gets accidentally deleted, so we have to use the "Run Once" function to re-run teh formula. It would help if I could run it for just exactly that single transaction I need to import, rather than a whole day of data which could be thousands of gifts

    13 votes
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  13. New Mailchimp Formula Type & options

    I am trying to proactively update emails in RE when they change in Mailchimp. I can create formulas for Subscribed or Unsubscribed Mailchimp contacts, but not Cleaned. Also, when I create a Mailchimp Subscribers to RENXT Constituents formula, it allows me to select records based on Category or Interest but I'd like to use a predefined Segment which allows for greater finesse in the records I update.

    1 vote
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  14. Add "skip row" functionality for flat files

    Add a function to skip a row of data based on a condition in a flat file process.

    1 vote
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  15. Filter by Error Reason

    Would like to be able to filter by error reason on Omatic Cloud. This will allow for us to delete or process liked errors all at once.

    3 votes
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  16. Show number of records routed to Omit Records endpoint

    Currently when using the custom routing rule to omit records, those records just quietly disappear without the ability to trace how many were removed.

    I would like the activity history for the formula to show, after x number of records were ingested/processed, y number were omitted. Then I can more accurately trace where everything ended up when I know what I started with, and it'll make troubleshooting easier.

    2 votes
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  17. Option to Chain a Sequence of Formulas

    Add the option of running a sequence of formulas, so that each formula begins only when the previous formula completes.

    In our case, we need to run multiple formulas for a single import job because our data source (RENXT Queries) can't yield the results we need in just one query. The difficulty is that sometimes we need to overwrite the data written by a previous formula. Import time can vary widely depending on both connectivity and the variable number of records that day, so this option could greatly improve the stability of our process.

    3 votes
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  18. Merge records (accounts)

    Omatic Cloud have a DBA assistant; the only missing this is the ability to merge accounts like Merge O Matic.
    Currently, we need another 3rd party tool... $

    3 votes
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    0 comments  ·  Salesforce  ·  Admin →
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  19. Show "created by" and "last modified by" in NXT based on the Omatic Cloud user that did the action

    When processing data in Omatic Cloud it shows the last person to modify a record is based on the connection, not the user. We would like it to show it based on the Omatic Cloud user that processed the record in the formula.

    3 votes
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  20. Allow customers to stop a formula if an error is noticed

    I have a formula running but it is importing correctly and I have no way of stopping it. I'm at the mercy of customer service to stop it. Allow customers the ability to stop a running formula if there is an issue.

    1 vote
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