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Omatic Cloud

Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

402 results found

  1. Enforce imported Name Format order on new constituents in RE NXT

    Allow us to set the order that Name Formats are imported into new constituents. Those of us with a standard ordering for addressees and salutations need this. Currently, RE NXT just decides on an order, which makes them hard to review.

    4 votes
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  2. Allow adjustment or pre-set of row and column sizing

    Currently row and column sizing adjusts to the data in each field. This makes working difficult when importing large amounts of text in notes or actions, when the rows expand to beyond the length of a screen. If we could force a set length, adjust how much text is visible, or even the equivalent of de-selecting 'text wrapping' it would make it much easier to view the data.
    This would also approve reviewing data in 1:1 matches and similar, which currently resizes the columns whenever one is cleared that had a slightly longer entry in a field. Trying to quickly…

    6 votes
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  3. Luminate Online: Fee Cover Option data field availability

    Luminate Online has started to offer the option for donors to cover the cost of fees when donating. They added a field in the database called "fee cover option" on the gift. We would like that field available in Omatic cloud so that we can bring that data into RE in the gift attributes so we can track the number of donors opting into this option along with the amount. Tracking this amount is necessary for our organization because:
    1. Finance will need to easily determine the amount of funds that need to be designated as a donation for operational…

    3 votes
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  4. Add Packages to Appeals During Import

    When we do an import of assigned appeals, we'd love to have packages added to the appeal record if they do not already exist

    3 votes
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  5. Automatically remove currency symbols

    Please make it so that all currency values in a file remove the currency formatting. Every time I have a flat file that requires a calculation between 2 existing values on the file, I have to either remember to format my flat file before import, or I have to figure out how to do a custom code to do the calculation instead.

    1 vote
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  6. Add Multiple Notes to One Action

    Need the ability to add multiple notes to one action. Existing IOM profiles have many notes per action sometimes, and the ability to replicate this in OC would be helpful.

    3 votes
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  7. zip code data differences

    Add ability match first 5 of zip code as match/ready not show in data differences

    1 vote
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  8. Enhanced Batch Controls for Safer NXT Data Processing

    Introduce safeguards that allow users to validate and, if needed, stop or reverse large batch submissions to NXT. When processing high volumes of records, a single wrong button push or selection error can impact thousands of records with little ability to intervene once a send is initiated (ask me how i know). Adding a pre-send validation layer would help identify anomalies before data is committed. In addition, the ability to pause or cancel a batch in progress, along with clear status visibility, would provide critical control during processing. A limited rollback or undo capability, supported by an audit trail, would…

    1 vote
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  9. Map multiple fields to NXT

    Make the ability to map multiple fields from Mailchimp to a note in an action in NXT.

    3 votes
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  10. Import File History with File Name

    Similar to the classic Omatic, a history that shows import file location, name, import date, and number of imported records. In the Cloud version, it just shows number of records imported.

    3 votes
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  11. Allow matching on relationship types

    Relationship matching needs an option to match on the relationship type.

    4 votes
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  12. Mark a record as “Needs Attention” based on specific criteria

    Similar to routing or custom routing rules, the idea is that a record must be manually reviewed and validated when certain conditions are met (other than a match to a platform record like Salesforce or RE).

    Example:
    I have a standard donation form, but if a particular element is present, I would like a human to review it.

    A concrete case: on the donation form, there is an option to enter a company name (so the donation shifts from an individual to an organization). However, sometimes this is not an actual company, but rather an employer associated with a workplace…

    1 vote
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    0 comments  ·  Salesforce  ·  Admin →
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  13. Additional Mapping Properties in HubSpot

    Right now, we can only map to/from contact properties in HubSpot. Would love to be able to map to tickets, deals, events, etc.

    1 vote
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  14. Allow update to Recurring Gift Status

    When a recurring gift plan is terminated due to failed payments, completed or cancelled by the donor, it is necessary to update the status of the recurring gift in RENXT.

    Blackbaud's current API for PATCH Gift (Edit) indicates "Posted gifts cannot be modified, except to change recurring gift status".

    Please allow for integration of Recurring Gift status updates.

    4 votes
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  15. Add a Bloomerang (Qgiv) connector

    We use Bloomerang for online giving. It would be nice to have a connector.

    1 vote
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  16. Add Sent Email API for Engaging Networks

    Engaging Networks offers a paid API service in addition to their Bulk API that is the only way to extract specific email send information, regardless of a user's interaction with that email. We need to be able to import email activity into Raiser's Edge, including what email a constituent was sent so we can report on appeal response, but can only do so with the Sent Email API.

    3 votes
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  17. Ability to Import Mapping on completed formulas

    It would be great to be able to import a mapping into an existing/completed formula. Right now you can only do this if the formula is in "Draft", but there are many times where we need to be able to import a mapping to a completed formula. The workaround is "Copy and Swap", but that only works in some cases.

    4 votes
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  18. Export from RENXT to flat file

    I would like to have an automated export in Omatic Cloud from RENXT to a flat file. This will help automate data to other systems in our organization.

    3 votes
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  19. Allow In-Line Edit in Formula Exceptions

    It would be helpful to have the ability to fix matching formula exceptions using inline edits. Specifically with email connectors, this is would be useful to correct invalid email addresses.

    1 vote
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    1 comment  ·  Admin →
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  20. LO Donation Form Filter Improvement

    I'd like a better filter for donation forms. We have multiple donation forms in LO (e.g. restricted, unrestricted, monthly first, etc) and I've had to create formulas that fit the needs of those forms and it's difficult to have to keep adding them every time there is a new form and to add them in the correct formula. It's time consuming and also we have a lot of missing donations when we forget to add a donation form and have to add them and rerun the formula after the fact again.

    2 votes
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