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280 results found

  1. Add a Classy Event Recurring Plan profile type

    Classy users have the option to configure an event with Recurring Gift options for donors. A Classy Event Recurring Plan profile type seems to be needed for recurring gifts created on events since those new recurring setups don't come through with the standard Classy recurring plan profile. The recurring installments are able to come down through the donations profile, but none of the existing Classy connector profile types seem to be able to handle the Recurring Setup gift currently if it made on an event record in Classy.

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  2. Feedback requested for cascading toast notifications

    With the release on July 2, 2024, we greatly reduced the cascading toast notifications and moved the notifications to the center of the page, as to not impede with interactions within the application. We want to continue to make incremental updates to notifications, so we'd love your feedback!

    What information would you like to see in the notifications? Where and how would you like to access the notifications? How do you use the information to change a behavior or interaction within Omatic Cloud? What else?

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  3. Add Team Captain Name and Participant Name Fields to LO TeamRaiser Gift

    The IDs for gift linking are awesome, but many clients also need to associate the participant name and team captain name with the gift as well (usually a gift attribute or reference). These fields are available through standard LO reports, could these two fields also come down through the connector API?

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  4. Add the ability to triage on ZIP and other mapped fields

    Some of our Mailchimp signup forms collect subscribers' ZIP codes. When pulling those into Altru, it would be helpful to be able to set up the formula to put potential matches in Needs Attention if the Mailchimp ZIP code is different from the mapped Altru ZIP code. Ideally, any mapped field that exists in both MC and Altru should be available to triage on.

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  5. Add ability to map Email Type and Primary Email for new Altru records only

    We would like the ability to set the Email Type and Primary Email flag in Altru only if a new constituent is being added to Altru in an OIC formula. As it stands now, we have those fields unmapped because we don't want to risk OIC changing a record's existing Email Type or Primary Email Address. This means we have to go into any new records created by the formula and manually set the Email Type and Primary Email flag.

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  6. Delete Interests from Altru record when subscriber no longer meets criteria

    To the extent the Altru API allows this, it would be useful if an Omatic formula could remove an Interest from the matching Altru record when a Mailchimp subscriber leaves the Group associated with that Interest. Otherwise the Interests on the Altru constituent side will likely become out of sync with the Groups on the Mailchimp subscriber side.

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  7. Do not create a child object if the value is blank

    When creating an Address, Attribute or Note, there are some fields which sometimes need to be defined such as Address Type, Preferred, Attribute Category, and Note Type. This causes these related records to be created as blank records with only the defined values. It would be helpful if these could function similarly to the Email and Phone related records, where if the value is blank, even if the type is defined, the record is not created.

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  8. Allow Groups filter to exclude a group instead of include

    Thank you for implementing my idea about limiting the records processed in Mailchimp-sourced formula to just records in a certain Mailchimp interest group. More helpful to us than this would be the ability to exclude records in an interest group. This is because we do want the formula to include new records that were added to Mailchimp via a signup form, and those records would not be in the group in question yet (we are using this feature with a hidden group, so subscribers can't select it when signing up). Thank you for considering this feature enhancement. Bill

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  9. Ability for end users to reset last modified cutoff date on Mailchimp-source formulas

    Please add the ability for end users to set the "last run" date and time formulas will use when determining which records to pull from Mailchimp. This way if some process is run affecting a lot of Mailchimp records at once we can avoid getting thousands of records in our Mailchimp-sourced formulas that don't really need to be processed, by setting the "last run" date and time to a point after the Mailchimp process was run.

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  10. Include user name for API reset or login so you can see who reset the API

    Hello I am looking for a quick way to confirm who (what user) reset or set the API. Would it be possible to add in a user ID to the reset? See attached screen shot.

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  11. Trash bucket for deleted record rows

    When we delete a record from the ready or needs attention bucket it would be nice to have a notification or send records to a new bucket we can review later. It is so easy to accidentally hit the delete icon.

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  12. Addition of Classy Mode to Classy Connector

    Add "Is Classy Mode" Field to Import Profile. When importing transaction details from Classy to RE, it's important that the fact that a donor covered processing fees is available to be added to the import profile. If a client wants to track whether or not constituents opted to cover service fees and the percentage in service fees they covered in future RE reports, they are unable to do so because these import fields are unavailable.

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  13. Ability to spot differences in email

    When I want to match a record from the document I've attached to Raiser's Edge by way of OMATIC, it would be great if there could be functionality that allows me to choose which email address I want to be on RE. For example, when I am matching Beth Paul (from my document) to Elizabeth Paul (how she's listed in RE), I am given the option to select whether I went to import the name "Beth" or stick with the name as listed on RE "Elizabeth". This is great. Would this be possible with email addresses? For example, on my…

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  14. E-Commerce Luminate Online Shipping Address Field Request

    I am requesting the addition of shipping address fields in the E-Commerce Luminate Online connector. I need a record of the shipping address on the E-Commerce gift in Raiser's Edge.

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  15. Map Custom ID Fields

    It would be ideal to be able to map a custom Salesforce field to the matching ID list for primary contact matching. We currently have fields we use as ID fields that aren't recognized by Omatic Cloud so we cannot match or dedupe incoming data based on these fields, making our importing a lot less effective.

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  16. Ability to reprocess one record of selected group of records in Exceptions

    We would love to see the ability to reprocess only single records or a selected group of records from exceptions. For instance, in our exceptions bucket, there is a mix of legitimate exceptions, and RE token expired exceptions. We'd love to just be able to reprocess the token expired ones and leave the legitimate exceptions in the bucket.

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  17. Pull Luminate records based on timezone

    Worked with consultant and found records were being brought in via UTC time in Luminate. I would like to bring it in via Pacific Standard Time. Support Ticket 38530

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  18. VIP Processing for OC for RENXT

    We would love to see functionality similar to the VIP Processing in IOM in OC. For instance, if a constituent is in a specific RENXT List, automation does not apply and they fall into a bucket for review and have some sort of VIP identifier.

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  19. Formula tabs

    In trying to better manage my formulas (of which there are many and the number is growing), I've creates some general tabs (Automatically runs, Manually triggered, In development). I'd like to be able to easily identify any formulas that aren't on one of the custom tabs or (dream of dreams) to be able to see which tab a formula is on when working within the formula. That last dream of dreams will help me stop putting formulas on more than one tab.

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  20. Support for refunds from Luminate to BBCRM

    Omatic Support confirmed that refunds are not supported in any way currently (including flat files) by Omatic Cloud for Luminate to BBCRM. Since handling refunds and adjustments is such a standard revenue workflow, having support added for it would be most helpful.

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