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Omatic Cloud

Welcome to the Omatic Cloud feedback forum. Do you have an idea to improve the product? Do you recognize a good idea when you see one? You can create your own ideas and also vote on existing ideas. We want to hear from you!

272 results found

  1. Organization Information in "Verify your account" email

    When adding a user to an account, it would be helpful to see the Org Name and potentially the tenant name associated with the email verification. The current email does not include any identifying information and makes confirming access challenging. It would be much easier for users to be able to directly click on the OC URL from the "Verify your email/account" email that is sent out when a user is given access to an OC instance.

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  2. Turn on the Engaging Networks QueryResult connector

    Turn on the Engaging Networks QueryResult connector so we can import custom query results from EN to RE. At the moment it asks for a login email address and password when you try to use it, as well as the website URL of your EN instance. But when we try to use it with our details it says "Invalid Credentials! Authentication Failed! Username/Password is incorrect" even though we are using our correct details.

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  3. Salesforce Opportunity Name: Only Add if New

    When adding a new opportunity SF requires an Opportunity Name, but Salesforce ends up changing the name after the opportunity is added anyway. When an opportunity is updated it will change the name to whatever you have mapped as the Opportunity Name. Then a workflow is needed to change them back.

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    under review  ·  1 comment  ·  Admin →
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  4. SFTP to HubSpot

    Please add SFTP Capabilities for ingesting files from a SFTP to HubSpot. Right now we can ingest Flat Files into HubSpot, but there is no formula that will support a SFTP connection to HS

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  5. Release Note Subscriptions

    Allow users to subscribe for Release Notification emails and maybe even default that they're sent to client site admins. It could be as simple as a quick email saying when there will be a new release and a link to your Release Notes webpage (https://omatic-cloud.helpdocsonline.com/release-notes).

    With other vendors, I add these notes to my work calendar so it's on my radar when changes are coming and helps me triage when something hiccups unexpectedly.

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    under review  ·  1 comment  ·  Admin →
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  6. Add fields to Altru connector (particularly Volunteer)

    There is no import template available in Altru to import into a Volunteer record. This would be a gamechanger for our organization as we will have to manually enter and match volunteer data. We have the pathways set up in Omatic Cloud and we will not have enough data to warrant using ImportOmatic.

    There are other fields that we have come across that would be helpful as well. I have not noticed any updates made to the Altru connector other than the move from OIC to Omatic Cloud. I am happy to share other fields that would be helpful if…

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    Hi Jacky,


    Thanks for the suggestion.  Can you be more specific about which volunteer fields you would want to have included?  In addition, you mentioned other data you would like to see available, can you share that information as well?


    Thank you

    Steve Brewer

  7. Automatically delete $0 "donations" when importing

    Third party workplace/matching gift platforms (i.e. Benevity) will often provide import documentation that contains either an individual contributions OR a company matching gift - leaving the other field to contain a $0 "donation."

    When uploading those files through Omatic Cloud - the $0 "donation" is pulled into the "Needs Attention" queue and require the user to manually delete.

    Omatic should create a functionality that would allow users to set conditions in their formulas to automatically delete these $0 "donations."

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    under review  ·  0 comments  ·  Salesforce  ·  Admin →
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  8. Ability to Map to "Activist Code" in EveryAction Connector

    The Activist Code is not available in the EveryAction connector right now, but we need it in order to create Constituent Codes in RENXT. Ideally this would sit in a Contact/Bio formula in the case that the Con Code is required to create new Constituents.

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  9. Custom Fields in Every Action Connector on Contributions

    It looks like custom fields are available for Contacts in the EveryAction connector, but we can't access them on the Contribution formulas. Example--we're looking for a custom "Fund" field that has been created to further breakout gifts, but we are not able to map to this right now

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  10. Add Relationship Attributes

    We would like the ability to send relationship attributes through Omatic Cloud to RENXT.

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    Emily Dalton responded
    Hi Anna, In RENXT, if you add an attribute to a relationship, it requires that relationship to be a full constituent. This is a bit different than how relationship attributes functioned in RE7. By mapping relationship attributes through RENXT, would you be okay with those records automatically being promoted to full constituents? Best, Kristen
  11. Add ability to export membership data out of RENXT

    We were hoping to be able to push data into Raiser's Edge NXT surrounding membership. We would need:

    Membership Category

    Date Joined

    Date Expires

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    Emily Dalton responded
    Currently these fields are not available in Blackbaud's SKY API. However"," once they are available"," we will look into adding this information!
  12. Create Email Activity When Using LO Email Activity Formula

    Currently the LO Email Activty formula creates an action in the constituent record. It would be great if, instead, it created an entry in the Email history tile instead. We would like to reserve the Action tile for more personal, one to one communication and record the bulk emails in the Email history tile.

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    Emily Dalton responded
    I agree this would be a great idea! Currently we are limited by the RENXT API"," and not able to send data through the API to the Email history tile. If this becomes available"," we will add this ability to Omatic Cloud.
  13. Extend date range to allow for pulling data older than 30 days when MailChimp is the data source

    Users need to be able to go beyond the thirty-day date-range limit to process older data from MailChimp when it is the data source for the Omatic Cloud formula.

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  14. Give Lively Connector for Omatic Cloud

    It would be great to have a GiveLively Connector created for integration with Omatic Cloud.

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  15. Add a Classy Event Recurring Plan profile type

    Classy users have the option to configure an event with Recurring Gift options for donors. A Classy Event Recurring Plan profile type seems to be needed for recurring gifts created on events since those new recurring setups don't come through with the standard Classy recurring plan profile. The recurring installments are able to come down through the donations profile, but none of the existing Classy connector profile types seem to be able to handle the Recurring Setup gift currently if it made on an event record in Classy.

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  16. Feedback requested for cascading toast notifications

    With the release on July 2, 2024, we greatly reduced the cascading toast notifications and moved the notifications to the center of the page, as to not impede with interactions within the application. We want to continue to make incremental updates to notifications, so we'd love your feedback!

    What information would you like to see in the notifications? Where and how would you like to access the notifications? How do you use the information to change a behavior or interaction within Omatic Cloud? What else?

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  17. Add Team Captain Name and Participant Name Fields to LO TeamRaiser Gift

    The IDs for gift linking are awesome, but many clients also need to associate the participant name and team captain name with the gift as well (usually a gift attribute or reference). These fields are available through standard LO reports, could these two fields also come down through the connector API?

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  18. Add the ability to triage on ZIP and other mapped fields

    Some of our Mailchimp signup forms collect subscribers' ZIP codes. When pulling those into Altru, it would be helpful to be able to set up the formula to put potential matches in Needs Attention if the Mailchimp ZIP code is different from the mapped Altru ZIP code. Ideally, any mapped field that exists in both MC and Altru should be available to triage on.

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  19. Add ability to map Email Type and Primary Email for new Altru records only

    We would like the ability to set the Email Type and Primary Email flag in Altru only if a new constituent is being added to Altru in an OIC formula. As it stands now, we have those fields unmapped because we don't want to risk OIC changing a record's existing Email Type or Primary Email Address. This means we have to go into any new records created by the formula and manually set the Email Type and Primary Email flag.

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  20. Delete Interests from Altru record when subscriber no longer meets criteria

    To the extent the Altru API allows this, it would be useful if an Omatic formula could remove an Interest from the matching Altru record when a Mailchimp subscriber leaves the Group associated with that Interest. Otherwise the Interests on the Altru constituent side will likely become out of sync with the Groups on the Mailchimp subscriber side.

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